PRIVACY POLICY

At Shizher ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, subscribe to our newsletter, or interact with us, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment information
Order history

Automatically Collected Information

IP address
Device information
Browser type
Location data
Pages visited
Time spent on our website
Referral sources

Marketing Information

Preferences and interests
Responses to surveys or promotions
Communication preferences

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and services
Manage customer accounts
Provide customer support
Communicate order updates
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Send promotional communications and exclusive offers
Comply with legal obligations

3. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers. Shizher does not store complete credit card or debit card information on its servers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Personalize content and advertisements
Measure marketing effectiveness

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Shipping and logistics partners
Payment processing providers
Marketing and advertising platforms
Technology and analytics service providers
Government authorities when required by law

All third-party partners are required to handle your information responsibly and securely.

6. Marketing Communications

If you subscribe to our mailing list, we may send updates regarding:

New collections
Exclusive launches
Promotions and offers
Brand news and events

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the Internet is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Provide customer service
Comply with legal obligations
Resolve disputes
Enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request a copy of your data

To exercise these rights, please contact us using the details below.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. International Visitors

If you access our website from outside India, your information may be transferred, stored, and processed in countries where our service providers operate.