SHIPPING POLICY

At Shizher, every garment is thoughtfully crafted and carefully prepared to ensure it reaches you in perfect condition. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after the order is received

For made-to-order, customized, or couture pieces, processing times may vary. Estimated production timelines will be communicated on the product page or during the order process.

Orders are not processed on weekends or public holidays.

Domestic Shipping (India)

We offer shipping across India through trusted logistics partners.

Estimated Delivery Times

  • Metro Cities: 3–5 Business Days
  • Tier 2 & Tier 3 Cities: 5–8 Business Days
  • Remote Locations: 7–10 Business Days

Delivery timelines are estimates and may vary due to unforeseen circumstances.

International Shipping

We ship to selected international destinations.

Estimated Delivery Times

  • International Orders: 7–15 Business Days

International delivery times may vary depending on customs clearance, destination country regulations, and local courier services.

Customers are responsible for any applicable customs duties, taxes, or import charges imposed by their country.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order value.

From time to time, Shizher may offer complimentary shipping on eligible orders and promotions.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details.

Please allow up to 24 hours for tracking information to become active.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Public holidays
  • Logistics disruptions
  • Customs processing for international shipments

Shizher is not liable for delays caused by third-party shipping providers or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for re-dispatch.

Failed Deliveries

If delivery attempts are unsuccessful due to customer unavailability or incorrect information, the shipment may be returned to us.

Re-shipping costs, if applicable, will be borne by the customer.

Damaged Packages

If your package arrives visibly damaged, please:

  1. Take photographs of the package before opening.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and supporting images.

We will review the issue and assist you accordingly.

Lost Shipments

If you believe your shipment has been lost in transit, please contact us immediately.

We will coordinate with the shipping carrier to investigate the issue and provide an appropriate resolution.